Mr. Michael Snowden
Falmer
Brighton, BN2 9RH
April 1, 2010
Mr. Mark Hathaway
Manager
Bank of London
London
Ref: ATM Card Replacement
Dear Mr. Hathaway,
This is with reference to ATM Card No: 123456890 which I opened last September 2000.
I lost the ATM card last month while shopping at a local grocery store in London. I immediately informed the customer service representative, Mr. John Goodall and
he assured me that it will be replaced within a week. I have already submitted the necessary documents to prove loss of the ATM card but I have not yet received the replacement.
My repeated telephone calls have yielded no results and I am already experiencing much inconvenience because of the problem.
I have been a loyal customer of your bank for ten years and I am disappointed to of such inefficient service. Please look into the matter and send me the replacement immediately.
Thank you.
Sincerely,
Michael Snowden
Falmer
Brighton, BN2 9RH
April 1, 2010
Mr. Mark Hathaway
Manager
Bank of London
London
Ref: ATM Card Replacement
Dear Mr. Hathaway,
This is with reference to ATM Card No: 123456890 which I opened last September 2000.
I lost the ATM card last month while shopping at a local grocery store in London. I immediately informed the customer service representative, Mr. John Goodall and
he assured me that it will be replaced within a week. I have already submitted the necessary documents to prove loss of the ATM card but I have not yet received the replacement.
My repeated telephone calls have yielded no results and I am already experiencing much inconvenience because of the problem.
I have been a loyal customer of your bank for ten years and I am disappointed to of such inefficient service. Please look into the matter and send me the replacement immediately.
Thank you.
Sincerely,
Michael Snowden
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