Business Complaint Letter

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Jane Wales
Roehampton Lane
London, SW16 5PJ
September 30, 2010
Paul Hall
General Manager
Complete Printing Supplies
Brunswick Square
London, WC5N 1AX
Ref: Incomplete delivery
Dear Mr. Hall,
I want to call your attention to your first delivery of Laserjet printers set on October 5, 2010 under the transaction code 1234567.  Our records show that only 1,750 units were delivered on the said day as stated in the delivery form and checked by our staff.
As per our contract, a total of 2,000 units were supposed to be delivered on the
first delivery date.  I regret to inform you that your company was not able to follow the said agreement.
The incomplete delivery has already caused some delay in our projects.   As such, I request that you immediately act on the problem and deliver us the lacking units together with the second delivery on October 15.

I hope there will be no more drawbacks in fulfilling this task.
Thank you.  I look forward to your full cooperation.
Sincerely,
Jane Wales
Encl.: Copy of Agreement and Transaction