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From,
Ms Stella,
Manager,
Ridgeback Shopping Complex,
Kingston
To,
Mr Higgins,
B-13,
Sea View Apartments,
Kingston
Dear Mr Higgins,
I, Ms Stella, the manager of the Ridgeback Shopping complex, am
writing this letter to express heartfelt apologies for the damage of
health and money which have been incurred upon you by the
mistake which
occurred from our side. It was our responsibility to take care of our
patrons not going over the cleaning area and we fell short of our
responsibility resulting in the heavy loss of time, health and money to
you.
As a humble compensation for what we have done, not that the mistake
can be compensated by anything, we wish to offer you all the expenses
for the treatment of yours until you reach your good self again. I
assure you that the day for another such mistake shall never come to
light. I express, on behalf of the entire staff of Ridgeback Shopping
Complex, remorse for all the trouble and inconvenience which we have
caused to you.
Yours sincerely,
Ms Stella
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