Tweet
To
Ms. Megan Smith
33, Ascham Lane
Southampton
Dear Ms. Smith
I sincerely apologize for the inconvenience that you faced yesterday
and for the bad behavior of our employee. The executive that was sent
from our company at your place to fix your internet connection was
new
and did not behaved the way he is supposed to behave with customers.
As you know, our company is upgrading our internet services to
provide better facilities to customers. Hence, most of the employees
have got engaged in this up-gradation process. That’s why we hired few
new employees to take care of day-to-day connectivity issues.
Once again I apologize for the misbehavior by our executive. I am
sending another executive today to fix up your internet cable line and
to sort out all the issues that you are facing with your internet
connection. I also assure you that what happened yesterday will never
ever happen again in future.
Thanks for using our internet services.
Regards,
Jason Rodrigues
ADS Technologies
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